At Gozu Herbal Soup, accessible from gozuherbalsoup.com.my, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Gozu Herbal Soup and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Gozu Herbal Soup. This policy is not applicable to any information collected offline or via channels other than this website. 

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

Gozu Herbal Soup collects, stores and handles personal information (as defined below) of individuals in accordance with the Personal Data Protection Act 2010 (“PDPA”) and the laws of Malaysia. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• To provide you with the Products and/or Services you have requested.
• To improve, personalize, and expand our website
• To understand and analyze how you use our website
• To establish and better manage relationship we may have with you 
• To communicate with you, either directly or through one of our partners, including for customer service
• To provide you with updates and other information relating to the website, and for marketing and promotional purposes
• To conduct marketing activities
• To investigate, respond to or defend claims made against, or involving Gozu Herbal Soup
• To maintain records required for security, claims or other legal purposes
• To detect and prevent fraudulent activities

Cookies and Web Beacons

Like any other website, Gozu Herbal Soup uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Gozu Herbal Soup.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Gozu Herbal Soup, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Gozu Herbal Soup has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Gozu Herbal Soup’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. 

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Amendment to policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@gozuherbalsoup.com.my.